Testimonials

 

“There are several potential ‘traps’ in navigating BSA compliance and the State licensing process to which Chartwell has helped our company navigate it all in order to put us in the best position to capitalize on our investment in the shortest time frame possible… Professional, positive, perfect for what we need in a fast-paced and rapidly changing industry.”

Alex Eadie

Executive Vice President, Operations & Compliance
FIRMA Foreign Exchange Corporation

 


“Chartwell Compliance has specialist knowledge of the money transmitter industry in which our business operates. They understand the regulatory environment in which we operate and were quick to get their heads around our business model, understanding how it differs from other businesses in our industry and focusing their review accordingly. Their delivery was timely and their reports were detailed. I would recommend Chartwell as an independent auditor of a BSA/AML/OFAC program to other US money remitters.”

“This BSA Administrator manual is really good, it’s tying monthly reporting and assurance testing into one document in a great level of detail which gives me adequate supervision over what’s happening in our program. This is quality. Great stuff.”

Jason Rohloff

AML Compliance Officer, OzForex Pty Ltd

USForex Inc

 


“Knowing that experienced compliance professionals would be reviewing our work and offering fair and objective recommendations was a very important factor in selecting Chartwell. Having been on both sides of the fence –consultant and banker – it is critical to have a good working relationship with any consultant and Chartwell’s compliance professionals are easy to work with.”

Gregory D. Benson

Vice President & Chief Compliance Officer

Congressional Bank

 


“It has been so refreshing and convenient to work with a compliance team that seems to be an expert in everything! Loan, deposit, and BSA compliance – we trust Chartwell for all of it…We trust Chartwell implicitly, and look forward to many more years of working with them.”

Bethany Turner

VP Operations/Cashier

The Citizens State Bank of Cortez

 


“Our recent experience with Chartwell Compliance dealt with mystery shopping of certain clients and also a project where they researched for our company the regulatory requirements for new money services business services we were introducing into our network of independent agents. The way Chartwell handled both of these big projects was impressive.”

Felix Bueno, Jr.

Global Compliance Officer

Inter-Cambio Express

 


“My experience using Chartwell for our BSA/AML audits has been very positive. The audit is conducted in an organized and professional manner with the final report and work papers delivered promptly. The in-depth report not only provides commentary on our existing program, but includes the added benefit of constructive suggestions for further improvement. Chartwell is a valuable resource for our bank.”

Alice M. Voss

Executive Vice President & CFO

Bankers’ Bank of the West

 


“Thank you so much for the speedy response. Your answer to my question was very clear and the extra helpful hints were appreciated too. This is my first time using the ICBA HelpDesk and my experience was fantastic. Thanks again.”

Heather Anderson

VP / Loan Operations Manager

Lewis & Clark Bank

Oregon City, OR

 


“Chartwell provides industry expertise related to Compliance data and technology solutions used by Accuity clients. We find that their deep and rich expertise can be easily leveraged by clients looking for practical, executable solutions, especially in the financial services sector.”

Henry Balani

Managing Director

Accuity

 


“Chartwell has been instrumental in helping our organization leverage existing internal controls to meet specific regulatory requirements.”

Daniel H. App

Senior Vice President, Retail Operations

Guaranty Bank

 


One state with a reputation for strictness, attested to the conscientiousness and efficiency of the Chartwell Compliance team by stating: “I would also like to take this opportunity to say thank you so much for submitting such a complete and thorough application.  It is extremely rare (it has actually only happened one other time in the history of our division regulating money transmitters) that we receive an application that does not require us to ask the applicant for additional information!”