“I’m very familiar with the qualifications of the staff at Chartwell Compliance, and it was a straightforward decision to reach out to them to help and assist in our ongoing compliance needs. Knowing that experienced compliance professionals would be reviewing our work and offering fair and objective recommendations was a very important factor in selecting Chartwell. Having been on both sides of the fence –consultant and banker – it is critical to have a good working relationship with any consultant and Chartwell’s compliance professionals are easy to work with. I would recommend that you consider them for your compliance needs.”
Gregory D. Benson
Vice President & Chief Compliance Officer
"Chartwell Compliance has provided our bank with all of the things you would
expect - years of tried and true experience, a thorough eye that protects our bank from potential regulator findings, a wealth of knowledge - but also so many qualities which go above and beyond the required. It has been so refreshing and convenient to work with a compliance team that seems to be an expert in everything! Loan, deposit, and BSA compliance - we trust Chartwell for all of it. The single most important benefit for our bank has been the accessibility and availability. I can contact them on any question or issue, big or small, and they take the time to not just give me the answer, but also show me where I can find the answers myself, and make sure that I truly understand - and all at no additional expense to the bank! We trust Chartwell implicitly, and look forward to many more years of working with them."
The Citizens State Bank of Cortez
“We have been working with Chartwell for months now and are extremely pleased with the results in regards to multiple facets of our project. From the initial scope and introductions to finalizing some fine points, Daniel and his team have been superb at ensuring everything is accounted for, tracked and executed in a timely fashion – all while staying on budget. There are several potential ‘traps’ in navigating BSA compliance and the State licensing process to which Chartwell has helped our company navigate it all in order to put us in the best position to capitalize on our investment in the shortest time frame possible. Beyond the superior expertise and technical knowledge that Chartwell brings to the table, I think the best value they deliver is on the communication side of things. Every email or phone call is returned promptly with a direct, straight-forward answer. This greatly helps in timely decision-making in order to get over the next milestone. Professional, positive, perfect for what we need in a fast-paced and rapidly changing industry.”
Executive Vice President, Operations & Compliance
FIRMA Foreign Exchange Corporation
"Our recent experience with Chartwell Compliance dealt with mystery shopping of certain clients and also a project where they researched for our company the regulatory requirements for new money services business services we were introducing into our network of independent agents. The way Chartwell handled both of these big projects was impressive; detailed reports, punctual delivery of the reports and very valuable information contained within; respectively. The expertise that they provided confirmed to us that the business relationship we have started together is valuable and will be long term."
Felix Bueno, Jr.
Global Compliance Officer
“My experience using Chartwell for our BSA/AML audits has been very positive. The audit is conducted in an organized and professional manner with the final report and work papers delivered promptly. The in-depth report not only provides commentary on our existing program, but includes the added benefit of constructive suggestions for further improvement. Chartwell is a valuable resource for our bank.”
Alice M. Voss
Executive Vice President & CFO
Bankers' Bank of the West
"This BSA Administrator manual is really good, it’s tying monthly reporting and assurance testing into one document in a great level of detail which gives me adequate supervision over what’s happening in our program. This is quality. Great stuff."
AML Compliance Officer,
OzForex Pty Ltd
“Thank you so much for the speedy response. Your answer to my question was very clear and the extra helpful hints were appreciated too. This is my first time using the ICBA HelpDesk and my experience was fantastic. Thanks again.”
VP / Loan Operations Manager
Lewis & Clark Bank
Oregon City, OR
"Chartwell provides industry expertise related to Compliance data and technology solutions used by Accuity clients. We find that their deep and rich expertise can be easily leveraged by clients looking for practical, executable solutions, especially in the financial services sector."
"Chartwell has been instrumental in helping our organization leverage existing internal controls to meet specific regulatory requirements.”
Daniel H. App, Senior Vice President, Retail Operations