ICBA Compliance HelpDesk

helpdesk3In a recent survey, more than 80% of ICBA members reported that compliance issues are their biggest challenge. As one member said, compliance takes the fun and profitability out of banking. The ICBA Compliance HelpDesk addresses this need by helping banks preserve fee revenue, contain administrative expenses, and launch new products, all while staying compliant and profitable during regulatory turmoil.

The ICBA Compliance HelpDesk offers bankers an added layer of on-demand manpower and expertise to answer complicated compliance-related questions. Our experts, who provide a practical, hands-on, real-world understanding of compliance, each possess an average of 30 years of experience as bankers, regulators, and law enforcement officials.

What Our Customers Say About the Service

“Thank you so much for the speedy response. Your answer to my question was very clear and the extra helpful hints were appreciated too. This is my first time using the ICBA HelpDesk and my experience was fantastic. Thanks again.”

 Heather Anderson
VP / Loan Operations Manager
Lewis & Clark Bank
Oregon City, OR

All-Purpose Support Provided by Compliance Experts

Timely response to questions and issues by e-mail Monday- Friday, 9:00 ET-5:00 PT. We respond the same day and usually answer questions within one to two business days

  • Review of existing compliance policies and procedures based on the latest regulations
  • Review of disclosures, advertisements, website pages and new products for compliance
  • Guidance on compliance and BSA/AML reviews or internal audits
  • Review of compliance and BSA/AML risk assessment documentation
  • Assistance with information on regulatory relationships and examinations
  • Assistance with information on enforcement actions and corrective actions
  • Assistance with information on compliance due diligence for mergers, acquisitions and other deals
  • Free and Discounted Services
  • Monthly e-report that tracks, reports and analyzes how to comply with new regulations
  • Annual compliance e-calendar marking regulatory milestones,
  • Subscription to our regulatory compliance review, Chartwell Compass

Request Additional Information

For questions or additional information, contact  helpdesksales@chartwellcompliance.com