Announcements

2016

Chartwell Winner of the 2017 DC Future 50 Award!

The Future 50 Awards program is the largest and most anticipated SmartCEO awards program of the year. This program recognizes 50 of the region’s fastest growing, mid-sized companies. These companies represent the future of the region’s economy and embody the entrepreneurial spirit critical for leadership and success.

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Why Financial Institutions Need to Invest in AML Training

Chartwell is pleased to attend The FISCA 28th Annual Conference and Exposition on October 20-23, 2016 in Washington, DC.Bob Mengani will be speaking as a panelist on Friday, October 21, 2016 at 10:30am in a session titled: “Cybersecurity and Financial Service Centers: Securing Your Digital World” and again on Saturday, October 22, 2016 at 4:30pm in a session titled: “Risk Assessment: The New Regulatory Hot-Button.”

The FISCA 28th Annual Conference and Exposition

Chartwell is pleased to attend The FISCA 28th Annual Conference and Exposition on October 20-23, 2016 in Washington, DC.Bob Mengani will be speaking as a panelist on Friday, October 21, 2016 at 10:30am in a session titled: “Cybersecurity and Financial Service Centers: Securing Your Digital World” and again on Saturday, October 22, 2016 at 4:30pm in a session titled: “Risk Assessment: The New Regulatory Hot-Button.”

Chartwell Wins SmartCEO Corporate Culture Award and is a Finalist for FinTech Excellence Award!

It is with great honor that I share that Chartwell has just won the SmartCEO Corporate Culture Award for 2016! This award reflects our inner core and DNA, around which everything else flows and follows. I know we can all agree that Chartwell is unlike any other company out there and that each of us contribute to the one-of-a-kind culture that we have created.

We are constantly challenged, asked to rise up further and encouraged to continuously learn and improve. We get opportunities to enhance our leadership skills all over North America and the world with various trips, retreats, further education and most importantly, Chartwell invests in its people and looks for ways to allow employees to grow, expand and be a part of something bigger than themselves.

A huge congratulations is in order to everyone in the Chartwell family and especially to Daniel and Nora for their leadership and for creating such a unique culture!

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In addition to winning the above award, Chartwell has also been selected as a finalist for Livewire’s 2016 FinTech Excellence Award in the Regulatory Compliance & Risk Management category!

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These are some wonderful accomplishments and speak volumes to our amazing team and Chartwell as a whole.

None of these accolades would be possible without such an exemplary team!

FISCA 28th Annual Conference and Exposition

Chartwell is pleased to attend The FISCA 28th Annual Conference and Exposition on October 20-23, 2016 in Washington, DC.
Bob Mengani will be speaking as a panelist on Friday, October 21st, 2016 at 10:30am in a session titled: “Cybersecurity and Financial Service Centers: Securing Your Digital World” and again on Saturday, October 22nd, 2016 at 4:30pm in a session titled: “Risk Assessment: The New Regulatory Hot-Button.”

Corporate Compliance Overview Video

Mobile E-Commerce in Latin America

As seen in Corporate Compliance Insights – by Omar Magana

Risk, Rewards and Regulations

In recent years, money services business (MSBs) have given rise to technological innovation, forcing changes in the way we use financial services. We have also seen an evolution driven by a boom of internet accessibility and mobile technology adoption, providing new and unprecedented opportunities for many companies in the U.S. and around the globe.

The Latin-American (LATAM) market is no exception to this growth. The widespread use of smartphone devices is impacting the mobile e-commerce industry, and these devices are becoming the primary tool used to access the internet. In 2014, there were approximately 270 million smartphones, and that number is expected to reach over 605 million by 2020 in the LATAM region.

Let’s not forget the importance of this geographic location as a corridor for the U.S. remittance industry. The World Bank reported that five countries (Mexico, Guatemala, El Salvador, Dominican Republic and Honduras) were included in the top 30 corridors in 2015 from the U.S., with a combined value of $42 billion. The U.S.–Mexico corridor topped the list, with an estimated $25 billion. Cross-border payments in LATAM continue to grow in importance, not only for the remittance industry, but for the e-commerce sector as well. A study conducted by Forrester indicated that Brazil, Mexico and Argentina are projected as the leading e-commerce markets in LATAM and will generate an estimated $47 billion by 2018. Another report estimated that from 2014 to 2020 carriers will invest approximately $193 million to support coverage, capacity and service quality.

AML Risks in LATAM

Nevertheless, before venturing into this area, it is important to understand the risks. While there are many to address, such as financial, currency fluctuation and an ever-changing political environment, arguably the most prominent are related to criminal activities. In particular, foreign corruption and money laundering.

In the past months, there have been a number of high-profile cases of bribery and corruption in LATAM.

The most recent and highly publicized example is the Panama Papers case, which exposed several public figures allegedly sheltering more than $11.5 million of wealth offshore. A different case involves the former Brazilian president, other politicians and executives, who allegedly used state-owned firms to facilitate kickbacks.

Money laundering is another evident threat to MSBs and operations in LATAM. It is difficult to overlook the magnitude of the illicit funds generated by drug trafficking and organized crime. These criminal organizations behave as legitimate multinational businesses operating with the most basic principles of business management. In essence, cartels utilize similar distribution practices through strategically placed units in a continent that geographically facilitates the trafficking of drugs and physical movement of illegal money.

This type of complex operations makes it challenging for businesses to distinguish the proceeds of illegal activity from that of hard-earned money, making MSBs vulnerable to narcotics-related money laundering. Accordingly, MSBs should remain vigilant and mindful of their BSA/AML responsibilities when conducting business in or considering entering the LATAM market.

Evaluate and Mitigate the Risks

In general, MSBs must understand what is legally required from their business and take a risk-based approach commensurate with their operations. Risk assessments are an important part of building effective compliance programs, and while there is no bulletproof method that can effectively identify all risks associated with the LATAM market, there are practical steps to create mitigating controls around them. The following are some of many elements that can help an MSB build the foundation for a risk assessment:

Geographic/Jurisdictional Risk – MSBs should consider the reputation of the countries where they want to do business. Are the countries politically stable? What is the corruption perception risk? Do sanctions apply to any jurisdictions? Are the countries listed as high-risk and non-cooperative jurisdictions by FATF?

Customer Risk – MSBs are susceptible to abuse in areas of money laundering, criminal and terrorist financing; thus, when working in LATAM, organizations need to exercise strong due diligence. MSBs should consider who will be the users of their products and services and evaluate the types of existing and prospective partnerships and/or joint ventures.

Product Risk – MSBs should attempt to determine how their products and services may be used for illicit purposes, such as money laundering or human trafficking. They should also look for trends that may suggest inappropriate activity may be occurring in the market or has occurred for other players in the industry.

Operational Risk – MSBs should understand the importance of developing and maintaining strong internal controls to deter the use of their services for illicit purposes. Fortunately, technology has also contributed in this field through the development of tools that can help measure risk, monitor risk exposure and create mitigating controls.

The Domestic Regulatory Landscape

Understanding the regulatory environment is vital. Among the most important U.S. legislative and regulatory initiatives applied to international transactions are The USA PATRIOT Act, The Office of Foreign Assets Control (OFAC) and the Foreign Corrupt Practices Act (FCPA).

The USA PATRIOT Act covers a wide range of AML regulations compiled in 31 Code of Federal Regulation Chapter X. Here are some important sections to remember when conducting foreign business:

  • Section 311 – Allows the U.S. Treasury to apply proportionate measures on countries or foreign financial institutions.
  • Section 312 – Requires regular and enhanced due diligence for foreign correspondent accounts and private banking accounts for non-U.S. persons.
  • Section 313 – Prohibits correspondent accounts for foreign shell banks
  • Section 319(a) – Related to forfeiture from U.S. accounts
  • Section 319(b) – Relates to correspondents’ accounts and foreign banks
  • Section 326 – Relates to the establishment of customer identification program (CIP) commensurate with the institution’s size, location and type of business.

OFAC is a branch of the U.S. Department of the Treasury that administers and enforces economic and trade sanctions. OFAC prohibits U.S. citizens, permanent residents of the U.S. and U.S.-based businesses (including U.S. branches of foreign companies) from engaging in business or financial transactions with any party included on the OFAC’s Specially Designated Nationals (SDN) List.

The FCPA is a U.S. federal law that contains two provisions: (1) prohibits bribery to foreign officials to obtain or retain business or secure improper advantage and (2) addresses accounting transparency requirements for publicly traded companies.

The Foreign Regulatory Landscape

MSBs should also consider evaluating the foreign country’s AML regime, enforcement and supervision framework and international cooperation. When researching the international regulatory environment, it is recommended to consult a local legal firm to provide guidance and track changes in the country’s regulatory environment.

The following table provides the names and website of several LATAM regulating authorities:

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Also, there are many resources to organizations that provide quantitative indicators on the country’s rankings relating to corruption and money-laundering. The following sources provide research papers, industry reports and other data that can help:

  • Transparency International – Dedicated to curbing corruption, Transparency International conducts surveys of business people, political analysis and the general public to determine perception of corruption.
  • Financial Action Task Force (FATF) – An intergovernmental organization dedicated to combating money laundering.
    • Grupo de Acción Financiera de Sudamérica (GAFISUD) – Financial Action Task Force on Money Laundering in South America
    • Caribbean Financial Action Task Force (CFACTF)

E-commerce and mobile technology will continue to transform financial services. The cross-border remittance industry is already experiencing a transition from the traditional brick-and-mortar model to mobile platforms. These robust payment structures are also becoming critical for companies in achieving a competitive advantage.

Arguably, we are in the beginning of a financial technological revolution. The proliferation of mobile devices and the fast adoption rate in LATAM is giving consumers considerable power when evaluating and comparing alternative financial services. Hence, MSBs must rethink their strategy as new markets emerge due to these technological disruptions and new firms enter this sector.

While the forecasts look promising for MSBs, these opportunities will also bring challenges and create additional AML risks for the industry. Money laundering and other criminal activities will likely continue to be a burden to the industry; therefore, MSBs must build an effective AML program and remain familiar with the regulatory environment. MSBs should also have an understanding of foreign norms and enforcement of laws impacting their operations and consider the broader social, political and economic stability in the countries where they operate.

Despite the challenges in LATAM, there is enthusiasm for this market. International organizations are devoting attention toward the determent of crimes through efforts supported by technological innovations, data availability and guidance for best practices. If MSBs mitigate their risks creatively and effectively, they will capture a traditionally profitable market providing opportunities for the emergent digital payments and mobile money sectors.

Compliance Professionals – BSA/AML & Money Services Business Licensing Professional Opportunities

Chartwell Compliance is growing and we are looking to add to our team. We enjoy a great reputation in the market serving many companies in the Money Services Business (MSB), Payment Processors, Foreign Exchange and FinTech industries. We offer opportunities for professional and personal advancement, leadership training and international travel. Compensation packages are highly competitive and salary is based on experience. If you or anyone you know is looking for a rewarding, fun and challenging opportunity with some of the best people in the compliance industry, please contact us regarding any of the following open positions.

Compliance Professionals – BSA/AML & Banking Consumer Compliance Protection Laws (Full-time)

Conduct (on-site and/or off-site) independent reviews with an “auditor’s eye,” formal documentation of findings and provide recommended action items. Uphold ethical standards regarding report findings and recommendations. Assist clients in developing BSA/AML compliance programs. Ideally some comparable experience as a regulator or internal auditor is beneficial. Experience as mentor, lead, or trainer in a company is desirable. Expertise in banking consumer compliance protection laws and/or MSBs is required. Virtual currency knowledge is a plus but not necessary. The ideal candidates will have:

  • U.S. citizenship or working papers is required;
  • At least 7-10 years of relevant experience;
  • A Bachelor’s Degree with at least a 3.25 GPA in a business, management, financial, or related discipline is preferred;
  • Industry certifications (CAMS, CRCM, CCCS, CCBCO, and related) are preferred but not required;
  • High self-initiative and strong group leadership abilities;
  • Comfort working in ambiguous situations, for example, a company in an industry, which just became subject to BSA/AML and for which we need to design compliance documentation from nothing;
  • Excellent verbal and written communication skills;
  • Quick, efficient, highly organized and able to get up to speed rapidly;
  • Comfortable developing new and existing client relationships while seeking business development opportunities;
  • Able to adapt and identify opportunities for continuous improvement;
  • Aspire to growth and leadership within Chartwell;
  • Extraordinary work ethic. Work weeks typically expected to exceed a normal 40-hour schedule;
  • At ease multi-tasking under deadlines and working outside your comfort zone; and
  • Excited about working in a start-up company with an entrepreneurial spirit.

Money Services Business (MSB) Licensing Professional & Licensing Support (Full-time)

Experience with the MSB license application process, including knowledge of NMLS is strongly desired but not required. Familiarity with state level license submission and license maintenance requirements, or able to perform research on such requirements needed. Must have strong Project Management experience. Comfortable dealing with senior counterparts of Chartwell and clients. Serving in a consulting role and able to formally document and report on project progress within Chartwell and to clients. The License Support position does not necessarily need to have direct licensing experience, but it would be helpful.

The ideal candidates will have:

  • Licensing Professional position role should have at least 5-10 years of relevant experience (License Support position, college level education or equivalent relevant work experience desired);
  • Private sector experience preferred;
  • Excellent verbal and written communication skills;
  • High self-initiative and strong group leadership abilities;
  • Quick, efficient, highly organized and able to get up to speed rapidly;
  • Aspire to growth and leadership within Chartwell;
  • Able to adapt and identify opportunities for continuous improvement;
  • Extraordinary work ethic. Work weeks typically exceed a normal 40-hour schedule;
  • Quick, efficient, highly organized and able to get up to speed rapidly;
  • Comfortable developing new and existing client relationships while seeking business development opportunities;
  • Aspire to growth and leadership within Chartwell;
  • Extraordinary work ethic. Work weeks typically expected to exceed a normal 40-hour schedule;
  • At ease multi-tasking under deadlines and working outside your comfort zone; and
  • Excited about working in a start-up company with an entrepreneurial spirit.

For more information about Chartwell Compliance, please visit www.chartwellcompliance.com. Interested applicants should submit a cover letter and resume to careers@chartwellcompliance.com. The cover letter should address how you meet some of the technical and non-technical qualifications, your start date, and other topics you believe are relevant.

South Carolina Passes Anti-Money Laundering Act

On June 9, 2016, South Carolina passed its long-awaited Anti-Money Laundering Act.

Essentially, the Act now authorizes the State to regulate money transmission and currency exchange activities within the State. The Act will not take effect for at least another year until regulations outlining specific application requirements are adopted. Further, existing licensees in other states may seek a license waiver from the commissioner if: (1) the commissioner determines that the money transmission/currency exchange laws of that state are substantially similar to those imposed by the South Carolina law; (2) a non-refundable $1,000 application fee is submitted to the State, and (3) if the licensee can provide a certification of license history in the other state.

Chartwell will continue to track this matter and will report back when regulations have been published or if there are other materially related events.

For more information please email: info@chartwellcompliance.com

New Mexico Passes Uniform Money Transmitters Act

New Mexico has passed its long-awaited Uniform Money Transmitters Act. The Act will allow the state to regulate money transmitters and check cashers within the State. The Act becomes effective on January 1, 2017.

Contact Chartwell’s team of licensing experts to guide you to operating in New Mexico.

Chartwell Would Like to Congratulate Grainne Sen, SHRM – SCP, on Human Resources Certification!

Chartwell would like to congratulate Human Resources Manager, Grainne Sen, SHRM-SCP, on completing her Society for Human Resource Management Senior Certified Professional (SHRM-SCP) certification. This training will enhance Chartwell’s ability to provide first class support, career mapping and professional development to our employees, allowing us to better serves our customers. Chartwell sponsored 100% of the training costs and is dedicated to employee development and supporting the goals of its team members. Way to go, Grainne!

Chartwell Named Finalist for 2016 Healthiest Company Awards

Chartwell has been named a finalist for SmartCEO’s Healthiest Company Awards.

The Healthiest Company Awards program honors companies that have demonstrated a commitment to their employee populations through health and wellness programs.

Chartwell’s Trusted Advisor, Jef Bohn of Smith Elliot Kearns & Company Selected by SmartCEO as a 2016 Center Of Influence

Chartwell is delighted to recommend one of its top advisors, Jef Bohn of Smith Elliot Kearns & Company (SEK), to receive recognition from SmartCEO as a 2016 Center of Influence. These individuals – the region’s top accountants, attorneys and bankers – have demonstrated that they are invaluable assets to CEOs of growing companies.

Finalists are profiled in the September/October issue of SmartCEO magazine and celebrated at an awards event in October, where category winners are announced live.

“Our company has grown steadily over the past 5+ years and SEK’s performance handling our books and taxes has never faltered. Jef and his team have always been responsive and consistent. They attend our company events and provide mentorship and coaching on critical business matters. It’s really like they’re one of the team. Jef and his team at SEK have ensured total stability and reliability in our finance function while also being some of our most valued advisors.” Said Daniel Weiss, President and CEO of Chartwell Compliance.

BREXIT Update from Addleshaw Goddard

While the volatility in the markets in the immediate aftermath of the news creates an immediate impact, from a legal perspective, nothing will change in the short term.

Cameron has made it clear that negotiations with the EU to exit are unlikely to progress before October this year. Even when they do start that process that will not change the laws and regulations that are applicable to your business. Only once we have formerly exited will we have an ability to rethink laws that were based on EU legislation and/or to replace laws that derive directly from EU Regulations with our own requirements (or nothing at all).

The imperative now for moving forward will be to make sure we continue to foster an environment in which cross border trade can continue unhindered. Even when we eventually leave, there may well be a desire to maintain legislation that mirrors EU requirements in order to make cross border business easier. The UK Government will also be likely to want to try and agree arrangements for mutual recognition of UK legislation or standards, including potentially agreeing something akin to the existing passport for EU banks and financial services businesses. They will not want to tear up the rule book and start again in the short term.

Until we exit, we will also be required to continue to implement EU legislation and, for the time being, it is likely the UK Government will be keen for us to do so.
So, although the world feels like it has changed overnight, and there is clearly a lot to sort out and think through, from a legal perspective, right now, it is business as usual.

Amanda Hulme, Head of Financial Regulation at Addleshaw Goddard

Helios Apollo Award Winners Announced!

From the Helios Apollo Press Release

JUNE 1, 2016 – RESTON, VA – Helios HR, a human capital management consulting and talent acquisition firm, today announced 10 winners of the 2016 Helios Apollo Awards, which recognize organizations and their leaders for investing in their people through extraordinary talent development programs, at a breakfast ceremony at The Hyatt Regency, Reston, VA.

Finalists were judged by an independent panel of former Apollo Award winners, senior HR executives and industry leaders. The 2016 Helios Apollo Award winners are:

Career Development: Chartwell Compliance Read more

The Examiners are Coming!

As seen in Corporate Compliance Insights – by Bob Mengani

What You Need to Know When an Examination is Looming

As Paul Revere gazed out his window, seeing the signal lantern in the tower of the North Church, he cried out… “The Examiners are coming!!! The Examiners are coming!!!”

Paul’s wife, startled, leapt to her feet and excitedly remarked, “Now what do we do?” Read more

Preparing for Your MSB Independent Review

As seen in Corporate Compliance Insights – by Karen Schirmer

Money Services Businesses (MSBs) know that one of the four pillars of the Bank Secrecy Act (BSA) is to have its BSA/AML compliance program (hereinafter the “program”) tested periodically by a qualified, independent party. The BSA/AML independent review (the “review”) provides valuable feedback to the MSB about the state of its AML compliance program, and it is also a document that is requested as part of regulatory examinations and bank-partner oversight. Read more

Are You Managing Your Risk?

As seen in Corporate Compliance Insights – by Brandi Reynolds

The Bank Secrecy Act (BSA) requires that every Money Services Business (MSB) implement a BSA/anti-money laundering (AML) compliance program. Risk assessments provide a clear view as to the organization’s policies and procedures. Failure to implement a comprehensive BSA/AML compliance program may result in significant fines and/or penalties by state and federal regulators. So what does this have to do with risk management? Having a risk assessment allows the company to establish a comprehensive AML compliance program. Read more

Does Your Compliance Program Contain the 5 Essential Elements?

As seen in Corporate Compliance Insights – by Kris Welch

The five elements are:

  • Leadership
  • Risk Assessment
  • Standards and Controls
  • Training and Communications
  • Oversight

Read more

Chartwell Is Acknowledged As a Finalist in Three Categories for the 2016 Helios Apollo Awards and Continues to Attract Exceptional Talent!

March 1, 2016

Chartwell Is Named As Finalist For Three Categories In The 2016 Helios Apollo HR Awards

 

Chartwell Compliance has been named a finalist of the 10th Annual Helios Apollo Awards. Chartwell is one of 33 finalists and was selected in the Career Development, Community Outreach and Culture categories. The Apollo Awards, presented by the Helios HR, honors human capital excellence in talent development.

Out of the 250 nominations received, the honorees were selected by a panel of judges independent of Helios HR, comprised of industry experts, Chief Human Resource Officers and former Apollo Award Winners.

“Chartwell has set the standard in building a culture of intention by focusing on the growth and development of their people,” said Kathy Albarado, CEO of Helios HR and Founder of The Apollo Awards. “This award recognizes to the progression, creativity, and vision of our finalists in addressing the talent challenges employers face today.”
The Chartwell culture is built on the foundation of providing as much training and guidance as required to prepare great leaders.

Throughout the year, the company invests in leadership training for all Chartwell employees. There are battlefield leadership trainings held in Normandy, Gettysburg and Antietam which draws on all participants to critically analyze situations and decisions on the battlefield. Team members undergo various leadership exercises, receive external mentorship and take part in meetings and workshops developed solely to improve their managerial skills and provide the right tools to better lead their individual teams.

Another opportunity to cultivate and prepare leaders can be seen in the Kaizen Continuous Improvement Program, which includes an annual leadership retreat in Japan and various smaller retreats and trainings throughout the U.S. Kaizen is based on the Japanese philosophy of continuous small changes throughout all areas of the company. By utilizing common sense and process orientated thinking, Kaizen empowers employees to identify problems within the company and come up with effective resolutions.

In addition, Chartwell annually provides an all-expenses paid four-day trip to a scenic location for team building, leadership and employee recognition for its entire team. The retreats have been held in Gettysburg, PA, Granby, CO, and Irvington VA. Employees have access to world class speakers and a variety of adventurous activities. Outside of the activities, employees engage in a series of corporate meetings where each team presents an update, discusses goals and strategic initiatives and areas to improve upon for the whole team to brainstorm.

If you thrive in a fast-paced, entrepreneurial environment with upward mobility, please view job openings on our careers page at and send your cover letter and resume to: careers@chartwellcompliance.com.

Chartwell Compliance is pleased to welcome these new staff members

 

Jonathan Abratt
Jonathan Abratt, joins Chartwell as Chief of Staff. In the 15 years prior to joining Chartwell, Jonathan held a number of varying roles across the financial technology, alternative payments and gaming industries. Jonathan was Group CFO for Pariplay Limited (Isle of Man), a leading provider of Internet gaming solutions and bespoke gaming platforms. He was Senior Vice President & Group Director of Zapper (Gibraltar) – a mobile payments company where he oversaw operations and was responsible for the day-to-day running of the company, including ensuring compliance with the various local money transmission and anti-money laundering regulations. Jonathan had a number of roles for 888.com (Gibraltar & Israel), one of the world’s largest online gaming operators listed on the London Stock Exchange, including as Group Treasurer, Head of Finance Shared Services and ePayments Team Lead. He was also the first employee and Head of Operations of Wonga.com (UK), the UK’s most successful payday lending business.

Omar Magana, CAMS
Omar Magana, CAMS, joins as Senior Compliance Professional. Omar is a seasoned AML compliance veteran with ten years of experience at Sigue Money Transfer. Omar has experience in building and executing international and domestic AML and due diligence programs. While at Sigue, he played a key role in building the back-end process for the company’s monitoring and reporting compliance module. He previously worked seven years at Citigroup where he was responsible for managing foreign relationships while providing financial services to multinational corporations and high-level customers. Activities were concentrated in the areas of private banking, trade finance, and investment banking tasks.

Rosemary Harakas
Rosemary Harakas, joins Chartwell as Senior Compliance Professional. Rosemary has been working in regulatory compliance for the past 13 years, 12 of them at Advance America, prior to which she specialized in intellectual property issues for a decade after securing her Paralegal Certificate. During her work with Advance America, Rosemary developed, implemented, and monitored the company’s Whistle Blower program. She was responsible for supervising Compliance Specialists that provided oversight to 29 operational states, multiple credit services, and numerous ancillary products, and she daily monitored legislative and regulatory issues for continuing state and federal compliance. Maria also worked closely with the Internal Audit Manager in reviewing company audit results and initiating policies and procedures to address idenitified concerns.

2015

Chartwell’s CEO Daniel Weiss Interviewed by PYMNTS.com about the Ongoing Payments Evolution

November 9, 2015
“The PYMNTS team caught up with experts in the payments field to ask them their views on industry trends, predictions for the coming year and what their ideal payments system looks like. Daniel Weiss, CEO of Chartwell Compliance, shared his opinions on how the payments industry has rolled with the punches throughout 2015, and how it might react to the challenges of the years to come.” Read the article.

Chartwell Continues to Welcome Accomplished Talent to Team

September 2, 2015
Chartwell Compliance is pleased to announce the new full-time additions of:

Bernard J. Dillon, CFE
Bernard J. Dillon, CFE, joins Chartwell as Managing Compliance Director. He is a 28 year veteran of the New York State Department of Financial Services, previously named the Department of Banking, where he held the role of Examiner in Charge. At the Department of Financial Services, Bernie oversaw Foreign and Wholesale Banks, as well as Commercial Banks and thrift institutions. Previously, Bernie spent five years as a Principal Bank Examiner in the New York Criminal Investigations Unit where he first obtained his experience with MSBs. In this role, he performed Bank Secrecy Act (BSA) exams, represented the Department in high-profile Anti-Money Laundering (AML) exams, participated in the El-Dorado money laundering task force, and served as an expert witness in Federal District Court on licensed money transmitters. He has examined money transmitters and check cashers, mostly focused on safety and soundness and BSA/AML.

Tanika L. Gonzales
Tanika L. Gonzales joins Chartwell as Associate Compliance Officer. She is an Air Force Academy graduate and retired Intelligence Officer; has eight years experience working in Federal, Department of Defense, and corporate research and analysis programs; and spent four years as an independent financial advisor. Prior to more recent work at the consulting firm Booz Allen Hamilton, Tanika has held positions of national security consequence: a Captain and Division Training Chief of the F-15C Eagle Intelligence Formal Training Unit at Tyndall AFB FL and First Lieutenant, Watch Officer/Special Intelligence Division for the Operations Center at Lackland AFB TX.

KC Gingras
KC Gingras, joins Chartwell as Associate Compliance Professional. KC comes from Advance America, where she spent 3 years as a Compliance Manager and Specialist. At Advance America, she focused on state-by-state consumer finance regulations and federal payday loan regulations. Prior to Advance America, KC 20 years of experience as a Director of Operations, Controller, Director of Administration, and Accounting Manager.

Richard A. Davis
Richard A. Davis, joins Chartwell as Operations Manager. Prior to joining Chartwell, Richard worked at Travelex, Coinstar and Sigue. Richard gained experience working cross functionally in the organization with all levels of the team from department managers to the executive office. His primary responsibilities included providing support to the field sales team; developing and executing promotional and marketing strategies; brand management; managing special projects for the Global Operations Team and co-chairing the company’s Risk Committee.

Jamie N. Steed
Jamie N. Steed, joins as Chartwell’s Corporate Finance Associate. Over the past 10 years Jamie has worked as the Fiscal Coordinator for Spartanburg County. She was responsible for all levels of accounting and reporting for the grant funds received from the U.S. Department of Housing and Urban Development and other Federal agencies. In addition to financial management for these grants, she developed the annual departmental strategic planning & performance measurement documents for the last four years.

Melissa Padgett
Melissa Padgett, joins Chartwell as Administrative Operations Manager. Melissa has spent the past 18 years as an Administrator for early childcare centers at various Air Force bases. Melissa has also received dozens of specialized trainings ranging from Supervision and Maintenance of Records, Small Business Management and Professional Conduct Confidentiality to Ergonomics, Emergency Action and Cyber Awareness.

Chartwell Would Like to Congratulate the Following Employees on Their Promotions

Bob Mengani
Senior Compliance Director Bob Mengani has been promoted to Managing Compliance Director, and a section of our state regulatory team will report to him. Prior to joining Chartwell, Bob spent over 36 years with the New York State Department of Financial Services where he was the Assistant Deputy Superintendent for Licensed Financial Services from 2008 – 2015.

Jeanne Schurott, CAMS
Director of Compliance and Strategic Financial Planning Jeanne Schurott, CAMS, has been promoted to Senior Compliance Director, and much of our Federal compliance team will report to her. Jeanne has been in financial services for 30 years, including the mutual funds industry, investments and 16 years in various finance and compliance roles at The Western Union Company and First Data.

Grainne O’Malley
Operations and Marketing Manager Grainne O’Malley-Sen has been promoted to Human Resources Manager, where she will manage the Company’s multi-faceted talent development and benefits program and be on the front lines of the Company’s frequent recruiting. Grainne has over 10 years of administrative and operational management experience. She graduated from the University of Massachusetts with a Bachelor Degree in Business Studies.

Bonnie Brillhart
Associate Compliance Professional Bonnie Brillhart has been promoted to Compliance Professional for outstanding service to Chartwell and its customers. Bonnie has years of experience in maintaining money transmitter licenses and assisting with state examinations.

 

Chartwell Welcomes Sophisticated New Talent

Chartwell Compliance is pleased to announce the new full-time additions of:

Daphne Hoover, Information Security and Business Continuity Director
Daphne Hoover joins Chartwell as Information Security and Business Continuity Director. Daphne will help ensure Chartwell and its customers have best in class information security and business continuity plans and controls in place. She is a 20-year Air Force veteran with a background in Information Security. During her time in the Air Force, Daphne worked in several different areas of security from training other members in Communication Security to inspecting Communication Security programs for National Security Compliance. She is currently working towards her Certified Information Security Auditor (CISA) certification.

Sherry Tomac, PMP, Project Management Executive and Kaizen Manager
Sherry Tomac joins Chartwell as a Project Management Executive and Kaizen Manager. Sherry will serve as a trainer and mentor to our entire staff on project management while helping oversee the day-to-day execution of Kaizen continuous improvement practices in Chartwell. Prior to joining Chartwell, Sherry was the Senior Director of Operations, Strategic Project Management at Western Union and the Senior Director of Operations at First Data. She was previously an auditor at Ernst and Young. Sherry is a Certified Six Sigma Black Belt, has expertise in Lean and Kaizen, and was even a Kaizen sensei in a recent job.

Craig Mitchell, Senior Enterprise Solutions Architect
Craig Mitchell joins Chartwell as a Senior Enterprise Solutions Architect. Craig will be responsible for developing technology solutions to automate labor-intensive manual processes for our customers and to make Chartwell’s internal operations more efficient. Craig is a 17-year veteran of First Data and Western Union, where he was a systems architect and programmer. At First Data, Craig designed and implemented principle project tracking systems used by 25 separate implementation teams, which helped improve service level agreement efficiencies, communication, accuracy, reporting and tracking.

Brandi Reynolds, CAMS, Senior Compliance Professional
Brandi Reynolds, CAMS, joins Chartwell as Senior Compliance Professional. She will be an important contributor to our compliance and licensing engagements. Brandi previously worked at Advance America for over 11 years where she managed AML and consumer compliance. Brandi is CAMS certified, and received her Bachelors degree in Business Administration and Management from Limestone College. She holds national titles in Brazilian Jiu-Jitsu, is a student pilot and enjoys most obstacle course races.

Chartwell Congratulates Trish Lagodzinski and Lily Sayers
Chartwell would like to congratulate Compliance Director, Trish Lagodzinski and Operations Director, Lily Sayers on completing their Project Management Certificates at Penn State University and Colorado State University, respectively. This one-year of classroom training will enhance Chartwell’s ability to provide first class project management to our customers and our own employees. Chartwell sponsored 100% of the training costs and is dedicated to employee development and supporting the goals of its team members. Way to go, Trish and Lily!

Corporate Video on Chartwell Compliance
Chartwell’s CEO, Daniel Weiss, discussed Chartwell’s corporate culture and building a culture of intention in our recent video. The video was made in connection with the company being recognized by the Helios HR Apollo Awards, which highlight organizations that have outstanding employee development and engagement initiatives. See the video at:

http://clientuat.us/wordpress/chartwell/company/about-us/

Chartwell Conducts Leadership Training On the Gettysburg Battlefield
Eight future leaders from Chartwell took to the field by horseback and foot for the company’s annual leadership development training at the Gettysburg Civil War battlefield. The two-day program was led by Colonel Tom Vossler, a 30-year veteran of the U.S. Army, and joined by a former Superintendent of Gettysburg National Military Park, John Latschar. The training followed a U.S. Army “staff ride” format of experiential learning, which draws on all participants to critically analyze situations and decisions on the battlefield. The group translated what it learned into how we can become better leaders for our business and our customers. We explored issues such as decision making under duress or fogs of war; taking self-initiative and risks; communicating vision and intentions; coordinating efforts; managing supply chains; showing good character; and other themes.

Chartwell Travels To Japan For Immersion Training In Kaizen Continuous Improvement Practices
Chartwell is constantly making efforts to improve the quality and efficiency of the company as a whole, and to empower its employees to improve our work environment. For this purpose, seven Chartwell employees from senior management, consulting and operations traveled to Japan for nine days in late July to be immersed in Kaizen continuous improvement training. When not in full-day simulation exercises and workshops, our team toured Toyota, Yanmar and other manufacturing facilities to learn from the world’s best implementers of the Kaizen total quality control business philosophy. Kaizen experts, including the former general manager of Toyota’s most successful production facility, led our training. Going forward, we have adopted the principles of Kaizen as an integral part of our corporate ethos to be able to provide sustained excellence to our customers, partners and employees. We have scheduled a series of planning sessions and Kaizen trainings for the year ahead, including a follow-up immersion in Japan, and hired both a Kaizen manager and systems automation architect out of First Data.

Chartwell Named Finalist for the 2015 Fintech Awards
The Corporate LiveWire Awards is an international awards program recognizing standout companies within the FinTech sector. These awards take an in-depth look at the growing FinTech sector to celebrate and reward companies that demonstrate industry leading innovation and excellence. Chartwell was selected as a finalist for serving as a unique enabler for payments organizations seeking to enter the American market and navigate its regulatory hall of mirrors.

Chartwell Named Finalist for the 2015 Healthiest Company Awards
Chartwell has been named a finalist for SmartCEO’s Healthiest Company Awards. Selected from a pool of nearly 50 nominees, Chartwell is one of five finalists in the 1-49 employees category.

The Healthiest Company Awards program honors companies that have demonstrated a commitment to their employee populations through health and wellness programs.

Chartwell Compliance Will Speak at and Sponsor Money2020
October 25-28, 2015, Las Vegas
Chartwell Compliance’s Daniel Weiss, Rob Ayers, Elaine Burks and Iman Boussaada will be attending the fourth annual Money2020 conference in Las Vegas.
Daniel will be speaking as a panelist on Sunday, October 26th, 2015 at 3:10pm in a session entitled: “State Money Transmitter Licensing Laws: Are They Killing Payments Industry Innovation?”
Chartwell will also be sponsoring the event for the third year in a row and distributing a special edition of the company’s widely read publication Compass; Chartwell will be joining 10,000 anticipated attendees from 3,000 companies and 75 countries.
Money2020 brings together the worldwide community of innovators who are disrupting the way in which consumers and businesses manage, spend and borrow money, and explores the macro trends that form the underlying common thread of innovation, such as the mobile Internet, platform connectivity and interoperability, and consumer empowerment. For more information on Money2020 please visit: http://www.money2020.com

Chartwell Compliance to Sponsor Money2020 Europe
April 4-7, 2016, Copenhagen
Chartwell Compliance’s Daniel Weiss, Rob Ayers, Elaine Burks and Iman Boussaada will be attending Money 2020 Europe along with approximately 2,000 anticipated attendees. A special edition of the widely read publication, Compass will also be distributed to attendees. For more information on Money2020 Europe please visit: https://www.money2020europe.com
Money2020 brings together the worldwide community of innovators who are disrupting the way in which consumers and businesses manage, spend and borrow money, and explores the macro trends that form the underlying common thread of innovation, such as the mobile Internet, platform connectivity and interoperability, and consumer empowerment. For more information on Money2020 please visit: http://www.money2020.com

Chartwell Welcomes New Employee Bob Mengani, Assistant Deputy Superintendent for the New York State Department of Financial Services Who Oversaw Money Transmitters

Chartwell is pleased to welcome Bob Mengani as Senior Compliance Director.Bob’s career with the New York State Department of Financial Services spans over 36 years and has allowed him to serve throughout the Department’s various Operating Divisions. His dedication and expertise have led him to many promotions and positions including:

  • Assistant Deputy Superintendent for Licensed Financial Services since 2008, overseeing 12 examiners dealing with six different non-bank industries including money transmitters, check cashers and others;
  • Member of the Conference of State Bank Supervisors Money Services Businesses Working Group, dealing especially with the deployment of NMLS in the industry;
  • Deputy Superintendent for Community and Regional Banks, overseeing a staff of 75;
  • Assistant Deputy Superintendent for Mortgage Banking for three years;
  • Assistant Deputy Superintendent of Large Complex Banks Supervision for two years, overseeing safety and soundness and special examinations;
  • Foreign Banks Division Team Leader, overseeing foreign banking organizations located in the Asian and Latin American banks and serving as Examiner in Charge

As Senior Compliance Director, Bob will serve as a mentor, advisor and subject matter expert to Chartwell on regulatory compliance, regulatory relationships, problem solving and business administration.

It is a great honor to welcome Bob to the Chartwell Team and we look forward to a wonderful collaboration.

Please see Bob’s full bio below:

Bob (Robert) Mengani retired on April 29, 2015, after 36 + years of service with the New York State Department of Finance (“Department”). His experience is broad and diversified having served, in all of the Department’s significant Operating Divisions. Most recently he completed eight years of service in the Licensed Financial Services Division; this Division is responsible for the over-sight of six non-bank industries licensed and supervised by the Department. The industries include licensed casher of checks, transmitters of money, sales and premium finance companies and budget planners. Bob was also a valued member of the Department’s Virtual Currency Working Group responsible for the Department’s recently published Virtual Currency Regulations.

Bob’s career at the Department began in 1978 as a bank examiner, primarily responsible for assisting on the regular safety and soundness examination of state chartered financial institutions. His responsibilities included participating in regular scheduled examinations and special investigations. As a Commissioned Senior Examiner Bob’s assignments included acting as the Examiner-in-Charge (“EIC”) on regular scheduled examinations of smaller financial institutions, check cashers, licensed lenders, sales and premium finance companies.

In 1988, Bob was assigned, as the Scheduling Supervisor, supporting the Chief Examiner Deputy Superintendent of the Examination Division. His responsibilities included compiling the Department’s annual examination scheduling and budgeting of examiners time for each examination; tracking of the progress of each examination; coordinating of the examination schedule with the Department’s various Operating Division, and coordinating the annual schedule with the Department’s Federal Regulatory counterparts, the Federal Deposit Insurance Corporation, the National Credit Union Association, the Federal Reserve Bank of New York, the Federal Home Loan Bank of New York, and other State Regulatory Agencies.

In 1998, Bob was reassigned to the Foreign Banks Division, as a Team Leader his responsibilities included oversight of the Foreign Banking Organizations, licensed and chartered by the Department, who operate in the State and whose head offices were located in the Asia and Latin America regions. Also, he was tasked with the responsibility of acting as EIC on examinations of the larger complex institutions assigned to the team.

In 2002, Bob was again promoted and reassigned to the Large Complex Banks (“LCB”) Division. His responsibilities included the supervision of a team of examiners responsible for the oversight of the LCB chartered by the Department; the Division was composed of a staff of 75 examiners and professionals.

In 2004, Bob was again promoted to Assistant Deputy Superintendent of Banks and asked to join the Mortgage Banking Division and assigned the responsibility of oversight of the Division’s Supervision Unit. The Mortgage Banking Division is responsible for the supervision of the State mortgage bankers and brokers, mortgage loan originators and servicers operating in New York State. His responsibilities included following-up on examination findings to insure that corrective measures were implemented, coordinating disciplinary hearings, and assisting in the drafting of supervisory letters and regulatory actions, Additionally, he was called upon to represent the Department as a speaker and panelist at numerous mortgage banker industry events.

In 2007, Bob was transferred to the Community and Regional Banks Division and assigned to act as Deputy Superintendent of Banks for a year. The Division is responsible for the supervision of the community and regional banks chartered by the Department, institutions include: savings banks, saving and loan associations, credit unions, and thrift institutions and bank holding companies.

Most recently in 2008, Bob was reassigned the supervision of the Licensed Financial Services Application Unit. Bob retired from New York State Department of Financial Services – April 29, 2015.

Bob is a graduate of Long Island University and holds a BS in Marketing. Bob and his bride Lina live in Staten Island. They have four children and two grandchildren, the two oldest sons are no longer at home. The oldest is a Lieutenant Commander with the NYPD; their second oldest is a high school teacher. Their third son will be attending college and daughter is a sophomore in high school. The family enjoys spending time at home with their 4 adopted dogs and bird, also adopted, a jendar conure.

Chartwell Continues to Grow with Former BBVA Bancomer USA General Counsel; ADP Compliance and Licensing Professional; Blackhawk Network Licensing Expert; and JPay Compliance Officer

Chartwell Compliance is pleased to announce the new full-time additions of:

Ernest Garcia, Deputy General Counsel

  • Previously served as VP/Legal, General Counsel and Corporate Secretary of BBVA Bancomer USA, BBVA Bancomer Foreign Exchange and Bancomer Transfer Services.
  • Direct experience applying for and maintaining all 50 state money transmitter licenses.
  • Experience with conducting data mining, look backs, and conducting internal investigations related to suspicious and fraudulent activity, having worked closely with past-FinCEN Director James H. Fries on multiple occasions related to such matters.

Jennifer Naudin, Senior Compliance Professional

  • Former Compliance Analyst for ADP, Inc.
  • Managed all the state money transmitter licenses in 49 states for ADP and assisted in managing the AML/BSA training for all associates.
  • Served as the single point of contact for state specific compliance audits and provided legal guidance for AML training and money transmitter licensing.

Cris Fernandes, Senior Compliance Professional

  • Worked in Blackhawk Network’s Legal Department where she was involved in obtaining Blackhawk’s 46-states, plus the District of Columbia and Puerto Rico money transmitter licenses.
  • Reviewed pending money services legislation, produced money services researches, and prepared state exams, while working on ongoing reporting and communications with regulators.

Christian Coupet, CAMS, Senior Compliance Professional

  • Former Compliance Officer with JPay.
  • Experience securing and maintaining nationwide license portfolio for a start up money transmitter; also served as the BSA/AML Compliance officer.
  • Capabilities include leading state and multi-state examinations, as well as conducting due diligence audits for international agents and branches in the U.S., Canada and the Caribbean.

Chartwell Congratulates Lily Sayers for Her Recent Promotion to Operations Director

 

Chartwell Executives Spend Two Weeks in Normandy for Leadership Training

Chartwell executives are on their way back from their annual leadership training, which took place in Normandy, France. While traveling throughout the region, the team toured the D-Day landing beaches and learned about the Normandy campaign of WWII.

The leadership team spent two weeks undergoing various leadership exercises, receiving external mentorship and taking part in meetings and workshops developed solely to improve their managerial and leadership skills and provide the right tools to better lead the company as a whole.

Chartwell Named Finalist for the 2015 Helios Apollo HR Award

Chartwell Compliance has been named a finalist for the Helios Apollo Awards. Chartwell is one of 26 finalists overall and one of 5 finalists in the Ena (1-50 employees) category. Selected from a pool of nearly 200 nominations, the finalists represent organizations based in the Washington, DC metropolitan area that promote employee development as part of their culture.

If you thrive in a fast-paced, entrepreneurial environment with upward mobility, please view job openings on our careers page at www.chartwellcompliance.com and send your cover letter and resume to: careers@chartwellcompliance.com

Chartwell Team Grows with MSB Regulator and 27-year First Data Veteran; Steve Hagar Promoted to President; and Company is Finalist for Helios HR Award

Chartwell Compliance is pleased to announce the new full-time additions of:

Luis Trujillo, CAMS, Compliance Director

  • Specializes in federal BSA/AML compliance, state regulatory compliance and financial safety and soundness.
  • Served as Money Transmitter Licensing Manager and Financial Examiner at the North Carolina Office of the Commissioner of Banks.
  • Led and assisted joint multi-state examinations organized by the For the Money Transmitter Regulators Association (MTRA).

Elaine Burks, Director of Business Development

  • Specializes in prepaid marketing solutions, electronic check conversion and ACH payments.
  • Performed business development in strategic markets within the U.S.A. and around the world, and provided leadership in overall sales and account management activities.
  • 27-year veteran of the financial services industry.
  • Represented the USA in the 1982 Olympic Summer Sports Festival in Bolivia, South America.

Luis Trujillo, CAMS, Compliance Director

Luis Trujillo is an accounting and regulatory professional who specializes in the areas of federal BSA/AML compliance, state regulatory compliance and financial safety and soundness. At Chartwell, Luis supports our projects in all of these areas. His career is highlighted by his role as Money Transmitter Licensing Manager and Financial Examiner at the North Carolina Office of the Commissioner of Banks. In this capacity, Luis was dedicated specifically to the money transmitter industry and was an active member of the Money Transmitter Regulators Association (“MTRA”). He led and assisted joint multi-state examinations organized by the MTRA, served on the MTRA State Licensing Committee, and served in a regional Anti-Money Laundering Task-Force as a representative of the North Carolina Office of the Commissioner of Banks. Luis has experience working as a regulator and consultant with companies involved in any of the following industry areas: money remittance, prepaid access, stored value, virtual currencies, e-commerce payments, corporate foreign exchange and issuance of payment instruments. He has training and experience working with the growing Information Technology, Information Security and Disaster Recovery / Business Continuity Contingency Planning regulations for money services businesses.

Luis graduated with honors as a Bachelor of Business Administration in Accounting from South University and is a Certified Anti-Money Laundering Specialist. He is a CPA candidate and expects to complete the Master of Science in Accountancy program from the University of Phoenix in July 2015. Coming from an immigrant background, he holds dearly the services provided by many of our clients to the underserved or underbanked.

Outside of work, his time is strictly dedicated to his family and enjoys travelling and experiencing new cultures, hiking, cooking, and extreme sports. He is also a big sports fan and animal lover.

Elaine Burks, Director of Business Development

Elaine Burksis a 27-year veteran of the financial services industry, specializing in prepaid marketing solutions, electronic check conversion and ACH payments.
Her primary responsibilities include business development in strategic markets within the U.S. and around the world, as well as providing leadership in overall sales and account management activities.

During her career, Elaine has led teams of account and relationship managers, data analysts and sales representatives, and supported national clients and financial institutions. She also led a global team dedicated to Wal-Mart, Inc. for nine years responsible for new sales and account management for ACH and prepaid solutions.

Elaine attended Stephen F. Austin State University, earning her B.B.A. in Marketing with expanded studies in Computer Science. Landing her first job out of college with TeleCheck, later acquired by First Data, she earned five sales awards for new revenue generation at TeleCheck, and received First Data’s prestigious Sales Person of the Year award in 2008. She was honored twice for operational achievements in China by First Data and recognized multiple years by Wal-Mart, Inc. Finance Treasury for outstanding achievements in customer service, innovation and electronic payments.

Elaine represented the USA in the 1982 Olympic Summer Sports Festival in Bolivia, South America. She proudly wore the country’s uniform participating in women’s basketball and enjoys coaching young girls today. She and her husband have three children and as a family, they enjoy all sports, a wide range of music and long vacations at the beach.

Chartwell would like to congratulate the following employees on their promotions:

Chief Operating Steve Hagar has been promoted to President of Chartwell Compliance. Steve is a skilled architect of partner relationships with over 25 years of frontline experience with companies such as Fundtech, First Data and MoneyGram.

Associate Compliance Professional Langley Perry, Esq. has been promoted to Associate Counsel. He holds a Juris Doctor from the University of South Carolina School of Law, a B.S. in Economics & International Affairs from the Georgia Institute of Technology, and has passed the South Carolina and Georgia bar examinations.

Chartwell is named as a finalist for the 2015 Helios Apollo HR Award

Chartwell Compliance is excited to announce that it has been named a finalist for the Helios Apollo Awards. Chartwell is one of 26 finalists overall and one of 5 finalists in the Ena (1-50 employees) category. Selected from a pool of nearly 200 nominations, the finalists represent organizations based in the Washington, DC metropolitan area that promote employee development as part of their culture.

Chartwell takes great care and pride in providing various levels of support to its entire team.

The company has just launched its latest leadership training for Chartwell executives, which takes place in Normandy, France on the D-Day landing beaches. The leadership team will spend two weeks abroad and undergo various leadership exercises, receive external mentorship and take part in meetings and workshops developed solely to improve their managerial skills and provide the right tools to better lead their individual teams.

Five employees at Chartwell are also part of its Business Fellowship Program, which is designed to provide both broad and specialized business management and administration training to its members over three years.

The multi-year, all-expenses paid program helps selected employees develop well-rounded business and inter-personal skills to excel in the company and throughout life’s endeavors. Members take part in specialized educational, mentoring, cross-training, entrepreneurship and team-building activities. The Fellowship includes an annual training retreat – this year in Osaka and Kyoto for kaizen and matsushita efficiency learning on-site at Toyota – and contains several components such as classroom and workshop based courses; dedicated internal and external mentorship; business cross training; entrepreneurship; and team building activities.

Furthermore, the company provides its entire staff leadership training at the annual corporate retreat. Each retreat holds new opportunities for team and leadership building. Whether we are strategizing on the battlefields of Gettysburg, listening to world-renowned mountaineer Chris Warner talk High Altitude Leadership in between horse back riding, or sailing on the Chesapeake Bay, Chartwell continues to invest and develop all employees to be leaders.

If you thrive in a fast-paced, entrepreneurial environment with upward mobility, please view job openings on our careers page at www.chartwellcompliance.com and send your cover letter and resume to: careers@chartwellcompliance.com

Chartwell Named as a Finalist in the 2015 Helios HR Awards

helios2

2014

Chartwell Personnel Announcements

Chartwell Welcomes a State Deputy Commissioner and two First Data Veterans to its Management Team

Chartwell Compliance is pleased to announce the new full-time additions of:

Sarah Butler, Vice President

  • Served until now as Acting Deputy Commissioner for the Kentucky Department of Financial Institutions, overseeing MSBs, consumer lenders and depository institutions.
  • Served until now on the Board of Directors of the Money Transmitter Regulators Association.
  • Former Risk Management Examiner in Charge at the FDIC.

Jason Noto, Esq., General Counsel

  • Oversaw high-risk legal and regulatory compliance initiatives for First Data Corporation, AT&T and for offices of the State of Colorado.
  • Licensed attorney with degrees from the University of Denver obtained with high honors.

Michael R. Giacco, Chief Technology Officer

  • Previous Director and U.S. Lead for Process Excellence at First Data, where he worked for 17 years in risk management and compliance technology, process excellence, finance, and accounting.
  • Talented technology strategist leading global technology programs and system projects, with a government patent to his name on a process to support OFAC and AML compliance.

Sarah Butler, Vice President

Sarah Butler was most recently the Acting Deputy Commissioner for the Kentucky Department of Financial Institutions. She oversaw both the Division of Depository Institutions covering state-chartered banks and credit unions as well as the Division of Non-Depository Institutions, which includes money transmitters, consumer loan companies, industrial loan companies, mortgage loan companies and brokers, mortgage loan originators and processors and payday lenders. Her area of expertise included money transmission regulation including mobile, online, multinational, and startup marketplaces with particular emphasis on orders to simplify foreign ownership licensure policy and permissible investment regulation. The Division of Securities was also under her purview of management. Nationally, she was secretary of the Money Transmitter Regulatory Association (MTRA) Board of Directors, the national steering group for money transmitter regulators. Specifically her contributions were significant in the realm of membership communications and dual regulation policy.

Sarah has 23 years of experience in commercial lending and management. From 2009 to 2012 she was a risk management examiner for the Federal Deposit Insurance Corporation (FDIC). Prior and since then, she worked in commercial banking and banking in Kentucky and South Florida. There she developed and implemented policies to create more effective examination procedures to reduce regulatory burden and enforcement initiatives.

Sarah earned a Bachelor’s Degree in Business Administration from Barry University and an MBA from Palm Beach Atlantic University with an average GPA of 3.9. She served as a member of the Mortgage Testing and Education Board (MTEB), which is the national Professional Standards Committee for accreditation of state banking and mortgage departments, and on the Conference of State Bank Supervisors’ (CSBS) Payday Lending Advisory Group. Locally, she served on the board of directors as treasurer for the Frankfort YMCA and was active in the Frankfort Rotary Club.

In her free time, she is an accomplished amateur triathlete and marathon runner. Her athletic accomplishments include qualifying for the Boston Marathon three times and finishing in the top twenty percent of her age group divisions in half Ironman triathlons.

Jason Noto, Esq., General Counsel

As General Counsel, Jason Noto is lead internal legal point of contact for Chartwell on legislative and regulatory matters, analysis and interpretation.

Jason has 12 years’ experience overseeing high-risk legal, regulatory compliance and government affairs while working at First Data, AT&T, and with or for various governmental offices within the State of Colorado. Jason’s work has included but is not been limited to: the Dodd-Frank Act; the Gramm-Leach-Bliley Act; the Unlawful Internet Gambling Enforcement Act; online payments processing; money transmission; prepaid products; international remittance transfers; payment facilitators; online and land-based gambling; procurement lobbyist activities; drafting and advising on marijuana legislation; debt collection; cyber-security; data privacy; electronic benefits transfers; and financial crimes enforcement.

Jason has collaborated with a multitude of federal agencies including the: Consumer Financial Protection Bureau; Federal Trade Commission; Federal Deposit Insurance Corporation; Financial Crimes Enforcement Network; Food and Drug Administration; and Federal Communications Commission. Jason recently partnered with the National Institute of Standards and Technology in drafting the Cybersecurity Framework implementing President Barack Obama’s Executive Order 13636.

Jason also works with various state financial, health, investigative and enforcement agencies; attorneys general offices; secretaries of state; and Native American tribal councils.

Jason is an accomplished writer and public speaker. He has been published in various law, payments and gambling journals and frequently speaks at conferences sharing views on high-risk payment processing, bank and associations’ rules, money transmission, and federal and state regulatory compliance.
Jason earned his law degree from the University of Denver, graduating with honors, and holds a Masters in Communications also from the University of Denver, graduating #1 in his class.

In his spare time, Jason enjoys playing ultimate frisbee and chess, cooking and volunteering.

Michael R. Giacco, Chief Technology Officer

Michael R. Giacco is Chartwell’s Chief Technology Officer. Prior to joining Chartwell, Mike was the Director and U.S. Lead of Process Excellence at First Data, where he worked for 17 years.

While with First Data, Mike held diverse roles leading risk management and compliance technology, process excellence, finance, and accounting. Most recently, Mike reported to the Chief Operating Officer of First Data as part of that company’s Process Excellence team re-engineering operations. A talented technology strategist, Mike has led global technology programs and system projects. Within these initiatives he has developed and implemented the technologies, designed the operational processes behind the systems, and built the financial return on investment models.

Mike built and executed risk operations in 14 countries for First Data, with his last in Brazil. Also, he spearheaded an investment and design implementing a First Data corporate-wide system to support Office of Foreign Assets Control and Anti-Money Laundering Compliance. He received a patent of methods and process from the United States Patent and Trademark Office for this work.

One of the favorite quotes he lives by is, “the only constant in Technology is change.” Mike is a start to finish leader who prides himself in thoroughly solving business problems through automation while deeply understanding how to evaluate investments.

He holds a Bachelor of Science in Finance. Mike and his wife Jennifer are life-long Long Islanders, and baseball fans with two children. He enjoys travel adventures, water sports, swimming, perfecting BBQ, and, before having kids, he rented time on a track to drive a NASCAR.

Chartwell Personnel Announcements

Steve Hagar, joins the firm as Chief Operating Officer. Steve is a skilled architect of partner relationships with over 25 years of frontline experience with companies such as: Fundtech, First Data and MoneyGram.

Lily Sayers, an expert in banking and operations management acquired from her work with Mile High Banks and Wells Fargo, joined Chartwell as Consulting Operations Manager and Associate Compliance Professional.

Bonnie Brillhart, a former Compliance Analyst with First Data, brings her proficiency in Money Transmitter License application and maintenance to Chartwell as Associate Compliance Professional.

Karen Schirmer, a subject matter expert in anti-money laundering, OFAC and prepaid access brings over 20 years of experience to the firm as Senior Advisor. Previous to working with Chartwell, Karen served as Sr. Director, Corporate Compliance for First Data Corporation.

ICBA and Chartwell Compliance Extend Relationship to Offer ICBA Compliance and Risk Management

Chartwell Compliance and the Independent Community Bankers of America (ICBA) have extended their agreement to continue offering ICBA Compliance and Risk Management to community banks.

Chartwell Personnel Announcements

Chartwell is pleased to announce that Trish Lagodzinski has been promoted to Compliance Director; Jeanne Schurott has been promoted to Director, Compliance and Strategic financial Planning; Langley Perry, an attorney and former Eagle Scout, has joined the firm as Associate Compliance Professional; and Petra Hrachova, CRCM, CAMS, previously a federal Reserve compliance examiner and community bank compliance officer, has joined the firm as Senior Compliance Professional.

2013

ICBA and Chartwell Compliance Extend Relationship to Help Community Banks Navigate Compliance Terrain

This agreement is a core component of ICBA Compliance and Risk Management, which offers affordable, hands-on services and expertise that help community banks succeed amidst the challenges associated with staying compliant.

Bankers’ Affinity Group

For the first quarter 2013 meeting of the Bankers’ Affinity Group in Richmond, Virginia, Mary Thorson presented a segment on Community Bank Compliance Issues, including: Unfair, Deceptive, or Abusive Acts or Practices Act (UDAAP) and Mortgage Lending Rules. Bankers’ Affinity Group brings professionals in the banking community together to increase knowledge and awareness of changes in accounting, auditing standards and banking regulations.

Thomson Reuters And Chartwell Compliance To Offer Compliance Solutions To Small And Mid-Market US Financial Services Providers

Thomson Reuters, the world’s leading source of intelligent information for businesses and professionals, today announced that it has entered into an alliance partner agreement with Chartwell Compliance, a Washington-based provider of consulting, testing and outsourcing services in the areas of regulatory compliance, financial crimes prevention, and enterprise risk management.

2012

Chartwell Compliance Welcomes Noah Payton

Experienced professional to manage internal operations, performance management, and risk management.

ICBA Enhances “ICBA Compliance HelpDesk”

The new service provides member bank subscribers with Web-based access to seasoned consultants from Chartwell Compliance who can provide practical, hands-on and real-world solutions to compliance issues.

BankersEdge Chooses Chartwell Compliance as New Service Provider

BankersEdge, an industry-leading online training and learning technology provider, announced today a strategic partnership with Chartwell Compliance — a Washington D.C.-based regulatory compliance and risk management consultancy.

Fiserv and Chartwell Compliance Strike Strategic Partnership

Strategic alliance to further enhance Financial Crime Risk Management capabilities. As a result of the partnership, clients of both Fiserv and Chartwell will have access to industry-leading risk and compliance solutions and consulting services in their respective arenas.

Chartwell’s Dennis Lormel testified on terrorist financing since 9/11 before the House Homeland Security Committee

A recognized subject matter expert on anti-money laundering, terrorist financing, and fraud, Lormel recognized after September 11 that the terrorists relied on a financial infrastructure to accomplish the attacks. He immediately established an investigative organization within the FBI that, within days, identified the funding stream. These efforts evolved into the FBI’s Terrorist Financing Operations Section.