Tag Archives: Regulation E

Grievances and Grumblings: Effectively managing consumer complaints as an elevated compliance requirement

Customer complaints—and customer compliments—have always been valuable sources of feedback, allowing businesses to improve their products and service. With the Consumer Financial Protection Bureau’s emphasis on ensuring that financial service providers respond swiftly and fairly to customer complaints, compliant management Read More

Cash Crunch: The final word on the Regulation E foreign remittance transfer rule

In February 2012, the Consumer Financial Protection Bureau first published amendments to Regulation E to provide new protections—including disclosures and  error resolution and cancellation rights—to consumers who send remittance transfers to other consumers or businesses in a foreign country. The Read More

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