“Chartwell Compliance provided an exceptional independent review of BitPay as a result of their exceptional knowledge of both the virtual currency and the traditional money service business industries. It was a pleasure to work with a fine institution as well as the utmost professionalism of their consultants!”
“Working with Chartwell was excellent. Every meeting was very productive and insightful. I would even reach out with questions\concerns outside of meeting times and the team at Chartwell was very quick to respond and resolve issues. The company CEO even responded to personal inquiries and helped me get connected with the best team members. Overall the Company’s team is very professional and I am glad we chose to work with Chartwell Compliance.”
“Chartwell has been instrumental in helping our organization leverage existing internal controls to meet specific regulatory requirements.”
“Chartwell provides industry expertise related to Compliance data and technology solutions used by Accuity clients. We find that their deep and rich expertise can be easily leveraged by clients looking for practical, executable solutions, especially in the financial services sector.”
“Thank you so much for the speedy response. Your answer to my question was very clear and the extra helpful hints were appreciated too. This is my first time using the HelpDesk and my experience was fantastic. Thanks again.”
“My experience using Chartwell for our BSA/AML audits has been very positive. The audit is conducted in an organized and professional manner with the final report and work papers delivered promptly. The in-depth report not only provides commentary on our existing program, but includes the added benefit of constructive suggestions for further improvement. Chartwell is a valuable resource for our bank.”
“Our recent experience with Chartwell Compliance dealt with mystery shopping of certain clients and also a project where they researched for our company the regulatory requirements for new money services business services we were introducing into our network of independent agents. The way Chartwell handled both of these big projects was impressive.”
“It has been so refreshing and convenient to work with a compliance team that seems to be an expert in everything! Loan, deposit, and BSA compliance – we trust Chartwell for all of it…We trust Chartwell implicitly, and look forward to many more years of working with them.”
“Knowing that experienced compliance professionals would be reviewing our work and offering fair and objective recommendations was a very important factor in selecting Chartwell. Having been on both sides of the fence –consultant and banker – it is critical to have a good working relationship with any consultant and Chartwell’s compliance professionals are easy to work with.”
“Chartwell Compliance has specialist knowledge of the money transmitter industry in which our business operates. They understand the regulatory environment in which we operate and were quick to get their heads around our business model, understanding how it differs from other businesses in our industry and focusing their review accordingly. Their delivery was timely and their reports were detailed. I would recommend Chartwell as an independent auditor of a BSA/AML/OFAC program to other US money remitters.” “This BSA Administrator manual is really good, it’s tying monthly reporting and assurance testing into one document in a great level of detail which gives me adequate supervision over what’s happening in our program. This is quality. Great stuff.”
“There are several potential ‘traps’ in navigating BSA compliance and the State licensing process to which Chartwell has helped our company navigate it all in order to put us in the best position to capitalize on our investment in the shortest time frame possible… Professional, positive, perfect for what we need in a fast-paced and rapidly changing industry.”
“Chartwell demonstrated sound knowledge in the Fintech space and an ability to understand unique quirks presented by compliance programs operating under innovative business models.”
“We appreciate that Chartwell’s consultants took the time to provide us with such a wonderful, honest, in-depth review. Great job they did preparing the review and they worked extremely hard to go above and beyond the expectations. We look forward to having Chartwell as our reviewers again in the near future. Working with Chartwell was not only seamless but it far exceeded our expectations. From the start, Chartwell was receptive to our needs and objectives for our company, professionalism, expertise, and knowledge was demonstrated throughout the process. I would recommend anyone to work with this professional and excellent company. It was an amazing experience and we will work with Chartwell in the future for sure.”
“Chartwell Compliance demonstrated superior professional knowledge and talent in the AML compliance reviews which it did for Heartland.”
“The Team at Chartwell far exceeded my expectations with the communication while building our AML/TF program and licensing process. Top Notch Team at Chartwell.”
“Chartwell was great – always helpful in providing advice on what we can and what we can’t do. Our consultant was very knowledgeable, professional and always upbeat!”
“Very knowledgeable staff. Took the time to understand our uncommon business model and made relevant recommendations.”
I’m glad I made the decision of getting the services of Chartwell Compliance. Knowledgeable, open to questions or concerns and more than willing to go the extra mile. I should have hired them long ago.
During my tenure as Chief Compliance Officer at Yapstone, Inc., I engaged Chartwell to conduct an independent review of our compliance program. Chartwell sent three very capable and committed reviewers to work with me onsite for a week. They helped me look at every aspect of the program as implemented and provided valuable feedback and direction on the plans in place to continue to grow the program capabilities. Their assistance was fundamental to my ability to create a robust program and allowed me to successfully undergo regulatory examinations from various states shortly after the initial program creation. Following their initial engagement, I have continued to use Chartwell as my annual independent program reviewer.
I have been extremely pleased with the work produced by Chartwell, both in terms of quality and customer service. They have proven to be not only a cost-effective solution with respect to the ongoing independent review requirement, but most importantly, they have become a trusted partner in building and evolving the Yapstone regulatory compliance program.
Chartwell brings to bear the breadth of its experience with the various state regulators, including knowledge of the preferences and personalities of the various staff working for the various regulatory bodies. Where there are gray areas (often in a changing landscape), Chartwell’s experience enables their personnel to make recommendations as to how to respond to a variety of requirements (e.g., reporting and license renewal requirements). In addition, as our Company has become licensed over the last 3 years, we continue to engage Chartwell for support with ongoing license maintenance and renewals (an effort not to be underestimated). This includes support with managing “advance change notifications” when the licensed entity proposes to appoint new officers (a surprisingly involved process that takes several weeks).
In short, we have been pleased with the quality of Chartwell’s support from day one. And, although we certainly rely on outside counsel from time to time for legal issues and legal interactions with regulators, we have found that Chartwell offers the most cost-effective approach for supporting management of the nuts-and-bolts of filing license applications and supporting ongoing license maintenance and renewals.